Terms & Conditions below

By ticking and accepting these terms and conditions, I hereby authorise the staff of Vida to act for me according to their best judgment in any emergency requiring medical attention. I release Vida from any and all liability for injury or illness and costs, incurred while undertaking a program or event with Vida. I agree to Vida’s make up, cancellation, and privacy policy. Photographs and Video make be taken and used in promotions by Vida.

Privacy Policy

Your privacy is important to us. The data collected from you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Medical & Liability

I hereby authorise the staff of Vida to act for me according to their best judgment in any emergency requiring medical attention. I release Vida from any and all liability for injury or illness and costs, incurred while undertaking a program or event with Vida.

Photography & Video Images

I acknowledge that Vida Tennis may film, use video analysis and photography during programs, lessons and events. I acknowledge and agree that this usage, including for marketing & promotion purposes, is without compensation or notice to myself. Images may be used on our website, social media and other promotional material.

Make Up & Cancelation Policy

If you are unable to attend a session due to illness, work or school camp etc. you must notify your coach prior to your lesson in order to arrange a make-up lesson. Lessons will only be made up if your Vida coach is notified with sufficient time prior to the start of your lesson (preferred 24 hours prior). Notification of absence or arrangement of a make-up can be made directly with your coach. Please be considerate that the late cancellation of sessions leads to inefficient time use for our team & therefore lost opportunities for others. This policy is to deter people from preventing those clients who are seeking a coaching session, missing an opportunity to see one of the coaches. All missed sessions will be made up during the term or in the school holiday period. If this cannot be done a credit can be discussed with your coach for the following term.

Wet Weather & Heat Policy Communications

Where possible your coach will contact you via phone message or email to let you know if your lesson/s will be cancelled due to wet weather, heat policy or for any other reason. If you do not get a call, text or email, please presume the lesson is going ahead as normal. Vida have a policy for all coaches to avoid the use of Mobile Phones while coaching and/or training where possible to make sure our attention is directed to the current lesson at all times. If you coach does not answer their phone, they are more than likely on court coaching. When the temperature reaches 37 degrees and over at your tennis venue, all coaching sessions will be suspended until the temperature drops. Please be aware the temperature will be taken at the individual venue and your safety is our primary concern.Registration & FeesIn order to secure your place for weekly programs, camps or other events, Vida require that you complete a registration form (online or hard copy) in the weeks before the start date and return to us with payment. All term fees are due within the first 3 weeks of the term. Places will not be guaranteed if forms and payment are not received prior to

Registration & Fees

In order to secure your place for weekly programs, camps or other events, Vida require that you complete a registration form (online or hard copy) in the weeks before the start date and return to us with payment. All term fees are due within the first 3 weeks of the term. Places will not be guaranteed if forms and payment are not received prior to commencement of the term / program. Please indicate on your registration form your preferred times and days (for weekly programs) and we will do our best to meet with your request. If you are following on from a previous term please indicated if you require any changes to your current time. Late Fees Any late payments, more than 30 days past the invoice date, shall attract a late payment penalty fee as set down by the Penalty Interest Act 1983.

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